Privacy Policy

Harmony Home Mortgage (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients and Website visitors. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit our Website, www.harmonyhomemortgage.com, or use our services. By accessing or using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of the Website immediately.

1. Information We Collect

We collect personal and non-personal information when you interact with our Website, apply for a mortgage, or communicate with us.

A. Personal Information You Provide

When using our services, you may provide:

• Name, phone number, email address, mailing address

• Employment details, income, and financial information

• Social Security number or other identifying documents (for loan applications)

B. Information Collected Automatically

When you visit our Website, we may collect:

• IP address, browser type, and operating system

• Pages visited, time spent on pages, and navigation patterns

• Device type and geographic location

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze Website traffic, and improve our services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process mortgage applications and pre-approvals

• To communicate with you about loan options, rates, and services

• To improve Website functionality and user experience

• To comply with legal and regulatory requirements

• To protect against fraud, unauthorized transactions, and security risks

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Lenders and financial institutions to process mortgage applications

• Service providers and business partners assisting in loan processing, credit checks, and customer service

• Legal authorities if required by law, court orders, or regulatory agencies

• Marketing partners (only with your consent) for promotions, newsletters, or educational content

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data storage and secure server connections

• Multi-factor authentication for sensitive transactions

• Regular security audits and compliance with industry standards

While we take all reasonable precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you

• Correct inaccurate or outdated personal data

• Opt out of marketing emails or text communications

• Request deletion of your personal data (subject to legal and regulatory obligations)

To exercise any of these rights, please contact us at [email protected].

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. Please review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us for removal.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, industry practices, or our business operations. Any changes will be posted on this page with a revised “Last Updated” date.

9. Governing Law

This Privacy Policy is governed by the laws of the State of Florida. Any disputes shall be resolved in the appropriate courts located in Florida.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Harmony Home Mortgage

Address: 3458 Lakeshore Drive, Tallahassee, FL 32312

Phone: 877-409-HART (4278)

Email: [email protected]

This Privacy Policy is effective as of January 1, 2025.